AMEIRE is an Australian handcrafted jewellery business run by Miya Richards-Fitzpatrick. We take your privacy seriously. This policy explains what personal information we collect when you visit ameire.online, how we use it, and your rights in relation to it.
By using this website or placing an order, you agree to the terms of this policy.
What Information We Collect
When you place an order, we collect:
- Your name
- Your email address
- Your delivery address
- Your phone number (if provided)
- Payment information — this is processed securely by our payment provider and we do not store your card details
When you browse the site, basic technical data may be collected automatically by our platform (WooCommerce/WordPress), including your IP address, browser type, and pages visited. This is standard website functionality.
If you contact us by email, we will retain that correspondence to help us respond to your enquiry.
How We Use Your Information
We use your personal information to:
- Process and fulfil your order
- Send you order confirmation and shipping updates
- Respond to any questions or support requests
- Comply with our legal obligations under Australian Consumer Law
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Third Parties
To operate the store, we work with a small number of trusted third-party services:
- Payment processors — to handle your payment securely (e.g. Stripe, PayPal)
- Shipping providers — to deliver your order (your name and address will be shared with the carrier)
- WooCommerce/WordPress — our website platform, which may collect basic usage data
Each of these providers has their own privacy policy. We only share what is necessary to complete your order.
Cookies
Our website uses cookies — small text files stored on your device — to keep the site functioning properly. This includes remembering what’s in your cart and basic session management.
We do not use cookies to track you for advertising purposes. You can disable cookies in your browser settings, though this may affect how the site works.
How Long We Keep Your Data
We retain order information for as long as required to fulfil your order and meet our legal obligations under Australian Consumer Law. If you contact us by email, we keep that correspondence for a reasonable period in case you follow up.
You can request that we delete your personal information at any time (subject to any legal requirements to retain it) by emailing info@ameire.online.
Your Rights
You have the right to:
- Ask what personal information we hold about you
- Request a copy of your personal data
- Ask us to correct inaccurate information
- Ask us to delete your personal information
- Withdraw consent at any time where we rely on it
To exercise any of these rights, email us at info@ameire.online. We will respond within a reasonable timeframe.
Security
We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. All payments are processed through secure, encrypted payment gateways — we never see or store your full card details.
Australian Consumer Law
This privacy policy is governed by Australian law. If you are located in Australia, you are protected by the Privacy Act 1988 and the Australian Privacy Principles. If you believe we have handled your information incorrectly, you have the right to make a complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Contact Us
If you have any questions about this policy or how we handle your information, please get in touch:
- Email: info@ameire.online
- Hours: Monday – Friday, 9:00am – 3:00pm (AEST)